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Blooming BeaconHome Health Care
Legal

Privacy Policy

Last updated: September 24, 2026

1. Introduction

Blooming Beacon, LLC ("Blooming Beacon," "we," "us," or "our") is a Washington State licensed In-Home Services Agency (Credential # IHS.FS.70096388) providing home health care services from Puyallup, Washington. We are committed to protecting the privacy and security of your personal information and protected health information (PHI). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or receive care services from us.

This policy applies to all visitors, prospective clients, current clients, family members, referral partners, and other users of our website and services. By using our website or engaging our services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including your name, address, phone number, email address, and information about your loved one's care needs, when you book a consultation, submit a referral, sign up for our newsletter, or contact us.

Protected Health Information (PHI)

When you become a client, we collect health information necessary to provide care, including medical history, physician orders, medication information, and care plans. This information is protected under HIPAA as described in Section 4.

Automatically Collected Information

When you visit our website, we may automatically collect technical information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and referring URLs. This information is used to operate, secure, and improve our website.

3. How We Use Your Information

  • To provide, coordinate, and manage home health care services
  • To communicate with you about consultations, care, and scheduling
  • To coordinate with physicians, hospitals, and referral partners for your care
  • To verify insurance and Medicare benefits
  • To comply with legal, regulatory, and licensing requirements
  • To improve our website, services, and patient experience
  • To send newsletters or educational resources (you may opt out at any time)
  • To respond to your inquiries and provide customer support

4. HIPAA & Protected Health Information

Blooming Beacon complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations, including the Privacy Rule and Security Rule. We maintain a Notice of Privacy Practices that describes how medical information about you may be used and disclosed for treatment, payment, and health care operations. A copy is provided to all clients at the start of care and is available upon request.

We do not use or disclose PHI for marketing purposes without your written authorization, except as permitted by HIPAA. We implement administrative, physical, and technical safeguards to protect the confidentiality and integrity of your PHI.

5. Washington State Law Compliance

As a Washington State licensed In-Home Services Agency authorized under RCW Chapter 70.127, we comply with applicable Washington State privacy and data protection laws, including the Washington My Health My Data Act (MHMDA), RCW 19.375. Where Washington law provides greater protection than federal law, we apply the stricter standard.

Under the MHMDA, Washington residents have rights regarding their consumer health data, including the right to access, correct, delete, and opt out of the sale or sharing of their health data. We do not sell your personal or health data. To exercise any of these rights, contact us using the details in Section 10.

6. International Privacy Law Compliance (GDPR & CCPA)

General Data Protection Regulation (GDPR)

If you are accessing our website from the European Economic Area, the United Kingdom, or Switzerland, your personal data is processed in accordance with the GDPR. We act as the data controller for website visitor data. Our lawful bases for processing include your consent, our legitimate interests in operating our business, and the performance of a contract for care services. You have the right to access, rectify, erase, restrict processing, data portability, and object. To exercise these rights, contact us as in Section 10. We do not transfer your data outside its region of origin without appropriate safeguards.

California Consumer Privacy Act (CCPA) & CPRA

If you are a California resident, you have rights under the CCPA and CPRA, including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information. Submit requests through the contact details in Section 10.

7. Cookies & Tracking

Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some website features. We may use third-party analytics and advertising tools that set their own cookies; these providers have their own privacy policies governing that data.

8. Data Sharing & Disclosure

We may share your information with: (a) your physicians, hospitals, and health care providers for treatment coordination; (b) insurance payors for billing and benefit verification; (c) our employees, contractors, and caregivers who need the information to provide care, under appropriate confidentiality obligations; (d) third-party service providers who support our operations (e.g., scheduling, hosting, analytics); (e) regulatory and licensing authorities as required by law; and (f) as otherwise required or permitted by law. We do not sell your personal information to third parties.

9. Data Security

We implement reasonable administrative, physical, and technical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, staff training, and secure data storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights & Contact

You have the right to access, correct, or delete your personal information, and to opt out of marketing communications. To exercise any privacy right, or to ask questions about this policy, contact our Privacy Officer:

Blooming Beacon, LLC — Privacy Officer

info@bloomingbeacon.com

(253) 348-6004

We will respond to verified requests within 30 days, or as otherwise required by applicable law.

11. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date. Material changes will be communicated through our website or directly to clients as appropriate.